TwentyThree mail@twentythree.com https://video.twentythree.com en-gb Visualplatform http://blogs.law.harvard.edu/tech/rss TwentyThree 23video video onlinevideo episodic no https://video.twentythree.com/files/rv174.5/sitelogo.gif https://video.twentythree.com http://video.twentythree.com/transforming-the-customer <p>Chemical management is a technical discipline, and depth is hard to deliver at scale. At Intersolia, webinars have become the channel that makes it possible. Andreas Wahlman, the Content Manager behind the programme, shares how webinars work as a knowledge-sharing tool in a highly technical field, and what it takes to turn them into a genuine part of the customer experience.</p><p><a href="http://video.twentythree.com/transforming-the-customer"><img src="http://video.twentythree.com/64968575/129856222/d7c10f07f329f67b155e59b77ba75042/standard/download-65-thumbnail.jpg" width="600" height="338"/></a></p> http://video.twentythree.com/photo/129856222 Wed, 11 Nov 2026 13:21:29 GMT Transforming the Customer Experience with Webinars Chemical management is a technical discipline, and depth is hard to deliver at scale. At Intersolia, webinars have become the channel that makes it possible. Andreas Wahlman, the Content Manager behind the programme, shares how webinars work as a knowledge-sharing tool in a highly technical field, and what it takes to turn them into a genuine part of the customer experience. Chemical management is a technical discipline, and depth is hard to deliver at scale. At Intersolia, webinars have become the channel that makes it possible. Andreas Wahlman, the Content Manager behind the programme, shares how webinars work as a... TwentyThree 39:19 <p>Chemical management is a technical discipline, and depth is hard to deliver at scale. At Intersolia, webinars have become the channel that makes it possible. Andreas Wahlman, the Content Manager behind the programme, shares how webinars work as a knowledge-sharing tool in a highly technical field, and what it takes to turn them into a genuine part of the customer experience.</p><p><a href="http://video.twentythree.com/transforming-the-customer"><img src="http://video.twentythree.com/64968575/129856222/d7c10f07f329f67b155e59b77ba75042/standard/download-65-thumbnail.jpg" width="600" height="338"/></a></p> webinars http://video.twentythree.com/andreas-wahlman-dont-wait-for <p>Andreas Wahlman leads the webinar programme at Intersolia, turning chemical management into webinars in four languages. He explains why education comes before lead gen, why the subject matter expert should not also be the host, and how chat shout-outs, polls and email follow-ups on every question turn a broadcast into a conversation, with customers even helping each other in the chat.</p><p><a href="http://video.twentythree.com/andreas-wahlman-dont-wait-for"><img src="http://video.twentythree.com/64968556/133747643/fcfe5be625f1c93df624ee9ef6b44f27/standard/download-43-thumbnail.jpg" width="600" height="338"/></a></p> http://video.twentythree.com/photo/133747643 Wed, 11 Nov 2026 13:21:24 GMT Andreas Wahlman: Don't Wait for Perfect, Just Start Andreas Wahlman leads the webinar programme at Intersolia, turning chemical management into webinars in four languages. He explains why education comes before lead gen, why the subject matter expert should not also be the host, and how chat shout-outs, polls and email follow-ups on every question turn a broadcast into a conversation, with customers even helping each other in the chat. Andreas Wahlman leads the webinar programme at Intersolia, turning chemical management into webinars in four languages. He explains why education comes before lead gen, why the subject matter expert should not also be the host, and how chat... TwentyThree 10:50 <p>Andreas Wahlman leads the webinar programme at Intersolia, turning chemical management into webinars in four languages. He explains why education comes before lead gen, why the subject matter expert should not also be the host, and how chat shout-outs, polls and email follow-ups on every question turn a broadcast into a conversation, with customers even helping each other in the chat.</p><p><a href="http://video.twentythree.com/andreas-wahlman-dont-wait-for"><img src="http://video.twentythree.com/64968556/133747643/fcfe5be625f1c93df624ee9ef6b44f27/standard/download-43-thumbnail.jpg" width="600" height="338"/></a></p> webinars